AI Lead Strategies LLC is committed to full compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This page provides detailed information about how we handle personal information of California residents and implement CCPA requirements across all our platforms.
CCPA Overview
The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), is a comprehensive privacy law that grants California residents specific rights regarding their personal information and imposes obligations on businesses that collect, use, or disclose such information.
Law Application: The CCPA applies to AI Lead Strategies LLC because we:
- Conduct business in California and collect personal information from California residents
- Have annual gross revenues exceeding $25 million
- Process personal information of more than 50,000 California consumers annually
- Derive substantial revenue from the sale of personal information (Note: We do not sell personal information)
Definitions Under CCPA
Personal Information
Under CCPA, "personal information" means information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked with a particular consumer or device.
Categories we collect:
- Identifiers: Real names, aliases, postal addresses, unique personal identifiers, online identifiers, IP addresses, email addresses, account names, or other similar identifiers
- Commercial Information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
- Internet Activity: Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement
- Professional Information: Current or past job history, performance evaluations, educational background
- Inferences: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes
Sale vs. Sharing
Sale: We do NOT sell personal information to third parties for monetary or other valuable consideration.
Sharing: We may share personal information with third parties for cross-context behavioral advertising, which is regulated under CPRA.
Consumer Rights Under CCPA
California residents have the following rights regarding their personal information:
Right to Know (CCPA § 1798.100)
Information Available:
- Categories of personal information collected
- Categories of sources from which information is collected
- Business or commercial purposes for collecting information
- Categories of third parties with whom we share information
- Specific pieces of personal information collected about you
How to Exercise:
Response Time: 45 days (extendable by additional 45 days with notification)
Right to Delete (CCPA § 1798.105)
What can be deleted:
- Personal information collected from you
- Information derived from your personal information
- Information obtained from third-party sources (subject to exceptions)
Deletion exceptions:
- Complete the transaction for which information was collected
- Provide a good or service requested by you
- Perform a contract between you and us
- Protect against illegal activity or prosecute those responsible
- Fix our system in case of a bug
- Protect the free speech rights of you or other users
- Engage in public or peer-reviewed scientific research in the public interest
- Comply with legal obligations
How to Exercise:
Right to Correct (CPRA Addition)
What can be corrected:
- Inaccurate personal information in our records
- Incomplete or outdated profile information
- Incorrect contact details or preferences
How to Exercise:
Right to Opt-Out of Sale/Sharing (CCPA § 1798.120)
Our Position: We do not sell personal information for monetary consideration.
Sharing for Advertising: We may share information for cross-context behavioral advertising. You can opt-out of such sharing.
How to Exercise:
- "Do Not Sell or Share My Personal Information" link on website
- Email request: ccpa@aileadstrategies.com
- Account privacy settings
Right to Limit Use of Sensitive Personal Information (CPRA)
Sensitive Personal Information We May Process:
- Account login credentials and passwords
- Payment card information (processed by third-party providers)
- Precise geolocation data (when consented)
- Communications content (for customer support)
Limitations Available:
- Restrict use to essential business purposes only
- Prevent use for advertising or profiling
- Limit sharing with third parties
Right to Non-Discrimination (CCPA § 1798.125)
Prohibited Discrimination: We will not discriminate against you for exercising your CCPA rights by:
- Denying goods or services
- Charging different prices or rates
- Providing different levels or quality of service
- Suggesting you may receive different treatment
Permitted Differences: We may offer different treatment if reasonably related to the value provided by your personal information.
Personal Information Collection and Use
Information We Collect
Directly from Consumers:
- Account registration information
- Payment and billing details
- Customer service communications
- Marketing preferences and consent
- Platform usage and preferences
Automatically from Devices:
- Website and platform usage data
- Device and browser information
- IP addresses and location data
- Cookies and similar tracking technologies
From Third-Party Sources:
- Lead generation databases and services
- Social media platforms and APIs
- Business information directories
- Marketing partners and affiliates
Purposes for Collection and Use
Business Operations:
- Providing and maintaining our AI-powered lead generation services
- Processing payments and managing subscriptions
- Customer support and service delivery
- Platform security and fraud prevention
Marketing and Advertising:
- Sending promotional communications (with consent)
- Personalizing marketing content and recommendations
- Analyzing marketing campaign effectiveness
- Conducting market research and analysis
Product Development:
- Improving existing features and services
- Developing new products and capabilities
- Conducting AI model training and enhancement
- Performing usage analytics and optimization
Information Sharing and Disclosure
Service Providers
We share personal information with service providers who perform business functions on our behalf:
Cloud Infrastructure and Hosting:
- Railway (Platform hosting and infrastructure)
- Database hosting providers
- Content delivery networks
- Backup and disaster recovery services
AI and Technology Services:
- OpenAI (AI processing and generation)
- Anthropic (Claude AI services)
- Analytics and monitoring platforms
- Email and communication service providers
Business Operations:
- Payment processors and financial services
- Customer support platforms
- Marketing automation tools
- Legal and compliance service providers
Business Partners
Limited sharing with partners for joint marketing efforts and service integration (with appropriate consent and contracts).
Legal Disclosures
We may disclose personal information when required by law, legal process, or to protect our rights and the rights of others.
Verification Procedures
To protect your personal information, we implement verification procedures for CCPA requests:
Identity Verification
For Access Requests:
- Account authentication through platform login
- Email verification for registered email addresses
- Identity documents for high-risk requests
For Deletion Requests:
- Enhanced verification procedures
- Multi-factor authentication when available
- Additional documentation for sensitive deletions
For Third-Party Requests:
- Authorized agent documentation
- Power of attorney or written permission
- Verification of agent's identity and authority
Request Processing
- Initial Review: Verification of request validity and consumer identity
- Information Gathering: Collection of responsive information from relevant systems
- Review and Preparation: Compilation and review of information for disclosure
- Delivery: Secure transmission of information or confirmation of action taken
Data Retention
We retain personal information for different periods based on the purpose of collection and legal requirements:
Account Information
- Active Accounts: Duration of business relationship
- Closed Accounts: 30 days for account recovery, then deletion (subject to legal retention)
- Billing Records: 7 years for tax and accounting requirements
Marketing Information
- Consented Marketing: Until consent withdrawal
- Opt-out Records: Permanently retained to honor opt-out requests
- Campaign Analytics: 3 years for performance analysis
Legal and Compliance
- Communication Records: 7 years for legal protection
- Compliance Documentation: As required by applicable regulations
- Litigation Hold: Until resolution of legal matters
Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16.
If We Discover Child Information:
- Immediate deletion of personal information
- Notification to parents/guardians when possible
- Implementation of additional safeguards
Frequently Asked Questions
Q: Do you sell my personal information?
A: No, we do not sell personal information to third parties for monetary or other valuable consideration.
Q: How do I opt-out of sharing for advertising?
A: Use the "Do Not Sell or Share My Personal Information" link on our website, adjust your account privacy settings, or email ccpa@aileadstrategies.com.
Q: Can I request specific pieces of information about me?
A: Yes, you can request the specific personal information we have collected about you, subject to verification procedures.
Q: Will I be charged for CCPA requests?
A: No, we do not charge fees for CCPA requests (up to two requests per 12-month period).
Q: How long do you keep my personal information?
A: Retention periods vary by information type and purpose. See our detailed retention schedule above or contact us for specific questions.
Contact Information for CCPA Requests
Consumer Rights Requests
Response Commitments
- Acknowledgment: Within 10 days of request receipt
- Response: Within 45 days (extendable by additional 45 days with notification)
- Verification: Secure identity verification before information disclosure
- No Fee: No charge for up to two requests per 12-month period
Authorized Agent Requests
Authorized agents may submit requests on behalf of California consumers with:
- Written permission from the consumer
- Proof of authorization (power of attorney or signed authorization form)
- Verification of agent's identity and authority
This CCPA compliance page is reviewed and updated regularly to ensure ongoing compliance with California privacy law. For questions about our privacy practices or to exercise your rights, please contact us using the information provided above.